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Small Business & The Digital Customer Experience

Updated: Apr 6, 2023

Special Guest: Jenny Hakam

In this interview, we'll be discussing "Small Business & The Digital Customer Experience" with special guest Jenny Hakam, Vice President of Digital Product Experience & Commerce at Marriott Vacations Worldwide.

Join our CEO and Creative Director, Ray King-Foster, as she delves into topics like improving the digital customer experience, using current trends, small business and AI, mobile apps, social media, and website relevance. Jenny also provides three key pieces of advice for small businesses: nurturing relationships, putting customer needs first, and understanding your target audience.

So, let's get started!

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